RETURN POLICY
Last updated 9/12/22
We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
Please contact us at chelsey@cottoncandycaboodle.co.uk to arrange a refund.
To return an item, place the item securely in its original packaging with the order number displayed somewhere on the package, and mail your return to the provided address.
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS
For defective or damaged products, please contact us at chelsey@cottoncandycaboodle.co.uk to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: chelsey@cottoncandycaboodle.co.uk